7-day Refund Policy

1. Eligible purchases

The guarantee applies to a Personal license purchased through the official DeskCommit checkout hosted by Lemon Squeezy. A request received within 168 hours after payment is eligible for a full refund without a stated reason.

2. How to request a refund

1. Find the order number and purchase time in the confirmation email from Lemon Squeezy.
2. Email the seller contact shown in that message, or yuto.ld.1017@gmail.com, with the order number and purchase email address.
3. Use the subject “DeskCommit 7-day refund request.” You do not need to give a reason, send the complete license key, or provide an identity document.

Order details are matched to prevent a refund to the wrong person. If you cannot find the order number, provide the purchase email address and approximate purchase date.

3. Processing time

Once the order is verified, the refund will normally be initiated through Lemon Squeezy within three business days. After you receive confirmation, your card issuer or payment method may take up to 10 days to show the credit.

A refund is normally issued to the original payment method and in the original currency. An exchange-rate difference or a fee charged independently by a card issuer or financial institution may not be refundable because the Supplier did not receive it.

4. End of the license

When the refund is completed, the license key and activated devices for that order are disabled. You must stop using the Software and delete installed copies.

5. Fraud and abuse

Lemon Squeezy may hold or deny a refund where there is reasonable evidence of a stolen card, false order information, repeated or organized abuse of the guarantee, a duplicate chargeback claim, or sale or sharing of the license key. A timely request will not be denied merely because the product was used, did not suit you, or you chose not to give a reason.

6. After 7 days

After 168 hours, the voluntary 7-day guarantee no longer applies. Duplicate charges, non-delivery, material mismatch with what was offered, a serious defect that cannot be corrected, or another remedy required by applicable law or the Lemon Squeezy Buyer Terms will still be considered individually.

7. Statutory rights

This policy is an additional voluntary guarantee. It does not limit any mandatory right or remedy available under the consumer-protection law where you live, including withdrawal, termination, repair, price reduction, or damages. If local law provides a longer period or a more favorable remedy, that law prevails.

8. Contact

Refund and order questions: yuto.ld.1017@gmail.com